Will people come back after getting mad with this? 3. If you don't want to end the selling and marketing scheme, then try making an actual research and interviews to see how much damage this is making to the reputation of the company. So it is easy to be mistaken about the actual long term profit. The money lost with reputation loss is not easily measurable but the selling team can present results. Keep the butlers as they do a great job, but end the selling and marketing team. This gives out the impression that they don't care about your vacation, just about shoving their marketing down your throat. It has the potential to easily ruin your whole vacation. It is out of place, exaggerated, annoying. The issue is the marketing system in place. But don't be mistaken, everyone treats you very well. But lost a huge amount of time and was stressed out for another huge chunk of time due to it. Thank God I was able to cancel the contract the other day. It is not a selling pitch, it is hypnosis and they will make you actually consider buying their useless club plans. Only someone who was tricked by this (me) can see how deep the scheme is. This is a short description regarding this completely unnecessary and terrible experience that they added to our vacation: They will offer a 90 min pitch for you the next morning to hear about their vacation clubs in exchange for a free massage. But it almost wasn't worth it, as we almost didn't cancel a deal we made on a terrible contract for a hotel vacation club called Legendary that marketers and sellers pressed on us. The butler does an excellent job and is very friendly. The room is well maintained and beautiful. The staff is very respectful and helpful. Hard Rock in a phrase: The most annoying and aggressive marketing ever. We ran low after 3 days as the workers work their buts off to make sure everyone has a pleasant time.… The last 4 days there it was out of order so we had to go a mile down the street to get cash for tips. One thing management needs to do is make sure the ATM machine works. We did attend one of the evening shows Studio 54 and what a great show the entertainers provided. We ate breakfast at Zen the last morning there and Carlos and Gray made our last meal there special with their kind attention to us. Ciao, Ipanema and Zen were our favorites. The restaurants were very good with excellent service. All these people is what makes the Hard Rock Cancun special. Several times She took time to take our orders and let us know she'd be there for any thing we needed, even from our walk out patio on the same floor. Speaking of snack bar the one on the 3rd floor, Rock Royalty terrace, has a very special lady Isabel who works there. The brisket sandwich is soo good as is the burgers and pizzas from the snack bar. The resort still has a positive vibe about it that puts a smile on your face and is kept there with the delicious food and drinks provided. Those two spoiled us with their outstanding service. Once there Jesus "Cartel" and the his buddy also named Jesus "Romeo Blanco" made sure to we were never dry, drinks wise. The beach was our favorite spot and Jessica set us up with a cabana every day. When Jessica's shift was over Hector made sure everything went smoothly and always asked what they could do for us. She set up our dinner reservations for the week and chose wisely. From the day we arrived Jessica was there making sure everything was right for us. We had 2 outstanding butlers in Jessica and Hector. What really made our stay special were the employees. The weather cooperated as we had excellent temperatures and plenty of sun. This was our 3rd visit and 1st in January. My wife and I stayed a week beginning on the 6th at Hard Rock Cancun. Barcelo Bavaro Palace All Inclusive Resort.Hotels near Spa at the JW Marriott Cancun Resort.Adults Only and Adult Friendly Resorts Cancun.
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